top of page

Terms and Conditions

PAYMENT AND PRICING
 
We endeavour to provide the most accurate pricing information on the Site to our users; however, errors may still occur, in such cases when the price of an item is not displayed correctly on the website. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation.
 
We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit/debit card charged. In the event that we are unable to provide the services, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the products.
 
 
USE OF STORE CREDIT CODES
 
Our Site accepts the use of our store credit for orders placed on our website. The store credit entitles you at the time of ordering.

If you make a Purchase with the store credit code but later need to return the item, either for a sale /full priced item/ partial payments ( combination of sale and or Full priced item) a Store Credit Code will still be issued. In other words, any Purchase (either as full /sale item) made with Store Credit will be refunded as a Store Credit Only.
Our store credit codes is a one time voucher code and will not be exchanged for cash. FLE CLOTHING reserves the right to cancel or withdraw our voucher codes at any time.
 
 
DELIVERY
 
We shall be under no liability for any delay or failure to deliver the products within the estimated timescales where they did not occur due to our fault or negligence.
 
The Standard delivery charge 2-3 working days is £5.99 per order. The Next Working Day delivery is £8.99 per order. 
 
Charges for large orders will be detailed at point of order.
These additional delivery charges will not be refunded if you cancel or return your order unless the product is faulty or does not fit the description given. 
 
FREE DELIVERY
 
Free delivery offers and codes are subject to availability. Free delivery and other offer codes remain the property of FLE CLOTHING LIMITED, are non-transferable and may not be reproduced in any other form or used in conjunction with any other offer.

When the total items ordered qualifies for Free Shipping and a customer returns them for a refund ( that is the item qualifies for a refund), we will deduct the Standard Shipping amount from the total amount paid by the customer.  
 
 
RETURN POLICY
 
Our Return Policy is as contained in the document titled “Store Policy” on our Site and can be found in our store policy page. Here is an except but we advise that you read the document "Store Policy"

​

FULL PRICED ITEMS

FLE will offer refund or Store Credit or exchange ( Subject to availability for UK customers only) for any unwanted item received within 14 days of receipt by you. Exchange cannot be made twice or for international customers. if you really like an item, a store credit will be issued.

 

SLASHED PRICE/ SALE / DISCOUNTED ITEMS

FLE will only offer Store Credit for slashed Price / Items sold with a Discounted code received within 14days of receipt by you. The Store Credit cannot be used in conjunction with any Special offers or discount codes.

No exchanges and No Refunds on Sale / Discounted Items. Exchanges on sale items ( Subject to availability) can ONLY be done if you can bring the item/items to our collection office.

​

If you placed an order before a sale period for an item at full price, you will not be able to ask for a refund for the item if the item is placed under sale afterwards. 

Also, orders placed for an item during a sale cannot be refunded for the same item if there is a further reduction in its price.

​

Please Note: Items on Sale are for a limited time only and subject to increase in Sale Price or can be returned to full Price. 

 
Full Store Policy is here:  https://www.fleclothing.com/store-policies


INDEMNITY
 
You agree to indemnify us, our affiliates, officers, directors, agents and/or employees, as the case may be, free from any claim or demand, including reasonable legal fees, related to your breach of these Terms and Conditions of Sale.

bottom of page